Do you have a next-level client service acumen and superb technical chops? We want to talk to you! Skai (an Equal Opportunity Employer) has an immediate opening for a super-smart Technical Account Manager. In this role, you will serve as an integration and professional services expert on Skai’s platform. This team plays both a strategic and tactical role around client adoption and integrations. You’ll work directly with end-users and the Skai team to ensure our clients take optimal advantage of our industry-leading Agile Marketing technology.
Job Description
Responsibilities:
- Become an expert in Skai’s core products and partner integrations
- Serve as the go-to technical lead for your portfolio of accounts
- Position clients for success by project managing integrations and configuration maintenance
- Work closely with Client Services to manage client expectations and deadlines
- Own discovery, QA, and technical writing
- Complete projects on time with better-than-expected results
- Must be able to explain technical concepts to a variety of audiences
- Coordinate with other Technical Services team members for team-wide wins
- This is a client-facing role!
Skills & Experience
Requirements: Skill/Attributes
- 2 - 4 years client-facing experience in digital marketing (ideally including paid search, ad ops, or another technical/trafficking role)
- A firm understanding of digital marketing best practices and the ad tech landscape
- Experience helping non-technical audiences understand technical projects or topics
- Hands-on familiarity with web technologies and tracking standards e.g. java scripts, HTML, cookies, databases, APIs etc.
- A burning desire to grow your technical skills and solve new problems for clients
- An ethical, results-oriented, entrepreneurial outlook
- BA/BS/Equivalent
The annual salary range for this position is $80,000-90,000. The actual salary will vary depending on the applicant's experience, skills and abilities as well as internal equity and market data.
Equal Opportunity Employer
Skai is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.
Applicants With Disabilities
Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.
Skai is an E-Verify employer.
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