Head of Quality
Mason United States
Date Posted: 16 Jun, 2023
Work Location: Seattle, WA, United States
Salary Offered: $145,000 — $160,000 yearly
Job Type: Full Time
Experience Required: 11+ years
Remote Work: Yes
Vacancies: 1 available
Mason is the only fully managed infrastructure for developing and delivering dedicated devices. We make it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world. Our mission is to enable our customers to create smart and sustainable products on behalf of humanity.
Mason is looking for a Head of Quality as we grow our team. This pragmatic leader will bring expertise in establishing a Quality function and systems to achieve applicable compliance for our suite of Products. They have direct experience in the development and oversight of Quality Management Systems, strong experience with cross-functional collaboration, and is adept at juggling both the strategy and detailed execution.
What you will work on:
- Assess, define, implement, train, and monitor the Quality Management System and tools.
- Represent Mason to investigate and address all product quality and compliance matters.
- Drive completion of a Quality Manual and enforce adherence to the Quality manual.
- Lead the development and documentation of a Quality Management System and process best practices for design, craftsmanship, perceived quality, hardware/software development.
- Identify QA/compliance-related issues and proactively assure compliance to all applicable internal, domestic, and international quality regulations, ISO9000, FDA.
- Identify and manage risk throughout the development process and in sustaining.
- Lead continuous improvement of manufacturing quality and standards/metrics by leading the quality team and working with tier1 & 2 suppliers to ensure product quality.
- Conduct feasibility assessment and set Quality targets, then manage their system-level cascade into the whole organization.
- Using Lean tools and Six Sigma and other problem-solving methodologies, drive a continuous improvement mindset with respect to Quality and Process Improvements.
- Serve as primary escalation point of contact for quality issues.
- Lead investigations and corrective actions.
What you bring to the table:
- 8+ years of experience leading Quality in different industries.
- Direct experience in development and oversight of Quality Systems.
- A strong understanding of best Quality practices for consumer electronics as well as more highly regulated devices.
- Excellent interpersonal effectiveness and written/verbal communication skills.
- Experience working with and managing customers, external suppliers, and manufacturers.
- Ability to navigate ambiguity in a fast-paced environment and prioritize multiple work threads to maximize impact.
- Experience with overall company quality system architecture, R&D quality + design quality, software quality, supply chain quality, manufacturing quality, field quality.
- Experience and thorough knowledge of production systems and processes.
- Self-starter and multitasker.
- Experience in Six Sigma and managing complex electronic devices.
Bonus points for:
- Proven expertise in leading quality organizations supporting multiple types of products in multiple verticals.
- Black Belt in Six Sigma.
- Experience in finding the right balance between quality, cost, and speed.
Salary Range: $145,000 - $160,000
In addition to the base salary, full-time employees are eligible for participation in Mason’s annual discretionary bonus plan and equity plan, subject to the terms of the applicable plans and policies. Compensation packages are based on factors unique to each candidate including their skills, experience level, qualifications, location, and other job-related reasons.
Benefits and Perks:
- Remote-forward: Employees may choose to work fully remote, in-office, or hybrid.
- Generous PTO: Flexible PTO plan or generous accrued PTO, plus monthly mental health days during the pandemic.
- Parental Leave: 16 weeks of paid parental leave.
- Healthcare: Fully paid premiums of medical, dental & vision insurance for you, your spouse & dependents.
- Fitness & Wellness: Quarterly reimbursement for qualified fitness & wellness expenses.
- Retirement: Tax-advantaged 401k account.
- FSA: Healthcare, Dependent Care & Commuter FSAs for tax-advantaged savings.
- Home Office: Spot bonus & monthly stipend for qualified home office expenses.
- Commuter/Food: Monthly bonus to supplement commuter & food costs.
Full benefits are offered to regular full-time employees. Part-time employees participate on a limited basis.
Diversity, Equity & Inclusion at Mason
Belonging, psychological safety, and inclusivity unlock a Mason’s full potential. We don’t want Masons to quietly assimilate into a dominant culture and sacrifice a piece of themselves. We want our team members to be seen, validated, and welcomed.
Mason America, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any legally recognized protected basis under federal, state, or local law.
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