Walgreens Shift Lead - SAN FRANCISCO, California
Job Overview:
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.
Customer Experience:
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.
Operations:
- Responsible for holding store keys to open and close without management as necessary.
- Assists with and coaches other team members to work with warehouse and vendor ordering process.
- Responsible for registering all related sales on assigned cash register.
- Assists manager in reviewing order exceptions and reverse logistics.
- Maintains accurate inventory counts and assists with pricing and signage.
- Assists with bookkeeping activities as necessary.
- Ensures clean, neat, orderly store condition and appearance.
- Follows food item separation and stock rotation policies.
- Ensures compliance with state and local laws regarding regulated products.
- Responsible for bag checks of team members before leaving the store.
Training & Personal Development:
Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications:
Serves as a liaison between management and non-management team members by communicating assigned tasks.
Job ID: 1451556BR
Company Indicator: Walgreens
Employment Type: Flexible hours
Job Function: Retail
Minimum Qualifications:
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
Prefer knowledge of store inventory control.
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