The General Manager is responsible for ensuring the seamless operation of a diverse range of establishments, including hotels, resorts, sports clubs, and restaurants. The General Manager's primary responsibilities will encompass strategic planning, financial oversight, staff management, and a steadfast commitment to delivering unparalleled customer satisfaction.
Job Role:
- Ensure efficient operations for the hospitality group (e.g. hotel, resort, sports club, and restaurants) on a day-to-day basis which includes front desk, housekeeping, food and beverage, and other concerned departments.
- Develop and implement strategic plans to achieve the hospitality group's goals and objectives.
- Provide leadership to staff in delivering exceptional customer service.
- Oversee financial duties for the hospitality group which include but are not limited to budgeting, forecasting, and financial reporting.
- Collaborate with the sales and marketing team to develop and implement strategies to attract and retain customers.
- Ensure that the hospitality groups maintain high cleanliness, safety, and service standards for all group facilities.
Additional Responsibilities:
- Financial management, budgeting, and revenue management.
- Achieve profitability targets.
- Implementation of health, safety, and service standards.
- Keeping abreast of the latest trends and best practices in the hospitality industry.
- Benchmarking competitor rates and updating prices.
- Ensure departments are adequately staffed at all times.
- Develop a new customer base and retention of existing ones.
Package:
- Accommodation & full board meals at hotels & business units under his responsibility.
- Participation in the Incentive Plan at the business unit under his/her management.
- 15 VL and 15 SL after 1 year of employment.
- HMO after 1 year of employment.
- Access to company car.
- Competitive Salary Package.
- 13th month.
#J-18808-Ljbffr