Job Category: Accounts Receivables Representative
Job Location: Clark, Pampanga
Explore your skills even more by being part of a growing Australian-based team here in the Philippines! If you are looking for a new job opportunity, apply now for this role!
Why you will love working with this Client?
This client is a long-standing company in Australia that provides high-end design and supply of architectural hardware. Alongside exceptional customer service, our client is the professional’s take away of architectural door handle suppliers. This is an exciting opportunity for you to join a business that is experiencing significant growth!
Location / Shift: Clark Office, Morning Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position. Job Description:
We are looking for an experienced Accounts Receivables Representative who will be working with a team of professionals. Here are your roles and responsibilities:
Key Responsibilities:
- Accounts Reconciliation: Regularly reconcile customer accounts to ensure accuracy and resolve any discrepancies promptly.
- Communication Skills: Utilize excellent written and verbal English communication skills to interact effectively with customers and internal teams.
- Email Management: Manage the accounts receivable inbox, including sending out copies of invoices and statements, and responding to customer queries promptly and professionally.
- Credit Management: Handle customer returns and credit requests, including processing credits and addressing related queries.
- Overdue Accounts: Draft and send written reminders to customers regarding past due accounts, ensuring timely follow-up.
Additional Responsibilities:
- Reporting: Assist in preparing regular reports on accounts receivable status, including aging reports, and provide insights on overdue accounts.
- Customer Service: Address and resolve customer disputes or issues related to billing and payments, maintaining a positive relationship with our clients.
- Data Management: Maintain accurate records of all transactions, credits, and customer interactions in the company’s financial systems.
- Collaboration: Work closely with the finance and sales teams to ensure seamless communication and resolution of any account-related issues.
- Time Management: Prioritize tasks efficiently to manage multiple responsibilities in a fast-paced environment.
- Problem-Solving: Apply critical thinking to identify and resolve discrepancies, proactively preventing issues before they escalate.
- Attention to Detail: Ensure all records and communications are accurate, clear, and compliant with company policies.
Qualifications:
- Proven experience in an accounts receivable role.
- Strong understanding of accounting principles and financial procedures.
- Proficiency in accounting software and MS Office, especially Excel.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
- High level of integrity and reliability.
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that support clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.
Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.
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