Job summary:
The Sales Director will be responsible to oversee and direct the Sales and Marketing Team by developing and implementing sales objectives and strategies to meet or exceed the assigned sales revenue. Develop a highly positive partner / customer / client relationship and coach sales team members.
Key job responsibilities include:
Sales Development
- Develops, builds and manage new business deals.
- Generate leads through these lead channels: cold calls, industry research, network and social media to identify new prospect clients.
- Responsible for meeting and exceeding assigned revenue targets.
- Responsible for identifying market opportunities for business growth.
Sales Management
- Develop and present proposals for specific customer requirements, modifying services offered to tailor to customer needs and promoting company solutions.
- Prepare and deliver presentations to explain products and services to targeted customers.
- Communicate with internal business units for seamless execution such as installation of software solutions.
- Analyze sales statistics / reports that can be used as a reference in reviewing the past sales performance and predict future sales performance.
- Submit a complete and accurate sales report / account status in a timely manner reflecting the sales pipeline and make appropriate recommendations to improve overall sales performance.
- Escalate and recommend appropriate action/intervention to all delinquent accounts.
- Provide sales service improvement efforts.
- Attend trade shows or product launches for possible additional clients/customers in the market.
- Document and implement sales best practices, processes, and procedures.
Customer Service
- Provide specific details on client requirements to Sales Admin for preparation of proposals or product quotation to active and prospective accounts.
- Establish and maintain good relationships with customers by meeting customers' requirements, assess customers' met and unmet needs, and recommend solutions that optimize value and expectations that are reasonably within the Company's customer relationship principles.
- Respond and/or resolve clients' queries and other issues.
Documentation
- Review and improve the sales-related documents such as proposals, contracts, and sales agreements.
- Handle administrative duties, such as filing expense account reports, scheduling appointments, and itinerary/travel plans.
- Coordinate with Admin and Operations for the purchase of necessary materials as per sales order to ensure materials availability and minimize inventory costs.
- Document all related activities in accordance with company standard operating procedures.
Team Engagement and Development
- Coach and mentor Sales team members.
- Build productive relationships internally; foster teamwork by keeping colleagues updated on activities.
- Collaborate with Sales team in solving clients' complex issues.
- Secure input from all necessary solution stakeholders and adapt solutions as necessary to ensure appropriate support.
Job Requirements:
- Bachelor's degree in Electronics and Communications Engineering or its equivalent.
- Excellent oral and written communication skills, presentation, and negotiation skills; ability to exert noticeable impact in customer-related affairs and decision-making.
- Strong initiative with excellent business orientation/with sound business judgment.
- Strong background in sales/market analysis and product positioning.
- Ability to establish and maintain a wide network with customers in all industries; confidence to establish a strong client-based relationship.
- Ability to deal with all types of people with perseverance and a great deal of enthusiasm; ability to work in a team environment.
- With a "Can do" attitude and commitment to excellence.
- Conscientiousness, good organizational skills, outstanding leadership quality.
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