Hi! We’re Smartsourcing, looking for a Customer Experience Admin Associate who can work with us full-time and on-site !
Where? Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu
As a Customer Experience Admin Associate , you’ll be the go-to person for all things organisation and coordination. From managing calendars to assisting with day-to-day administrative tasks, you’ll be our think-the-scenes hero to Smartsourcing’s Customer Experience Managers. We need someone with excellent communication skills, a knack for problem-solving, and a positive attitude that can brighten even the dreariest Monday.
Some of the things we expect you to do are to:
- Create and maintain client data and documentation, and update if necessary.
- Create and provide work progress reports.
- Provide general administrative support to various departments or team members.
- Handle confidential information with utmost discretion and maintain data integrity.
- Troubleshoot and resolve administrative issues or inquiries promptly.
Requirements
We would need you to be or have the following:
- Adept at MS Office Suite.
Benefits
Be a part of the Smartsourcing crew !
Smartsourcing was born with the purpose of changing people’s lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia .
Here’s why we think you’d love working at Smartsourcing…
At Smartsourcing, we’re all about fostering a positive work environment for you. We’re always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.
We’re proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.
Some of our company perks include:
- Above-industry salary package
- Day Shift
- Fixed weekends off
- ⚕️ HMO coverage for you and your dependent/s from day one
- Free lunch every day
- ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
- ⛹️ Sports wellness clubs including free-diving
- ️ Subsidized gym membership at Anytime Fitness
- ✈️ Travel opportunities to Australia
- Exclusive discounts in selected restaurants and merchants
- And so much more!