Job Description
Unleash Your Potential with a Global Impact: Join the NeuroSpine Institute Team!
Imagine a career that offers you global exposure, an international position while staying rooted in your home country, and unparalleled perks that set us apart. As a Referral Coordinator at our client’s team, you're not just part of a company; you're part of a transformative experience. Embark on a journey where your skills shape the future of healthcare, and your contributions touch lives worldwide. Are you ready to make a mark where innovation meets compassion?
Whom you’ll work with: At our client, the NeuroSpine Institute in Palmdale, California, you'll join a premier private medical practice dedicated to neurosurgery and spine care. Founded in 2023 by board-certified neurosurgeon Dr. Quang Ma, our client boasts a team of skilled neurosurgeons committed to changing lives. Accredited by the Joint Commission and a member of esteemed associations, our client ensures you're part of a respected institution.
Join our client's team and embrace cutting-edge excellence, positioning yourself at the forefront of neurosurgical advancements and spine care innovation. Contribute to a positive impact by playing a pivotal role in transforming lives and delivering top-notch care to patients. Immerse yourself in an inspiring community where you'll collaborate with a dedicated team, receiving unwavering support for your personal growth and celebrating your achievements along the way.
Job Description As a
Referral Coordinator , your vital role revolves around ensuring the smooth functioning of our client's exceptional neurosurgery and spine care services. Your responsibilities encompass making confirmation calls for upcoming clinic days, meticulously scheduling injections and follow-up appointments, and adeptly managing the uploading of missing imaging to the Ambra Imaging Portal. Additionally, you'll demonstrate your proficiency by efficiently sending referrals for coding and meticulously checking authorizations for scheduled patients.
Here’s an overview of your future role:
Employment type: Full-time
Shift: Night (Mon - Fri 11:00 PM to 08:00 AM)
Work Setup: Onsite, Alabang
What do you need to succeed? Proficiency in spoken and written English.
A college degree with 1-2 years of experience in medical records management.
Strong organizational skills and multitasking abilities.
Working knowledge of MS Office and Adobe Acrobat.
Exceptional customer service skills.
Familiarity with medical terminology (preferred).
Understanding of HIPAA regulations.
What awaits you in this role? Make confirmation calls for the next clinic day.
Schedule injections and follow-ups.
Search for and upload any missing imaging to the Ambra Imaging Portal.
Send referrals for coding.
Check authorizations for scheduled patients.
Utilize the Electronic Medical Records (EMR) System to enter patient data.
Create spreadsheets for all sent-out procedure requests per doctor.
Submit or request authorization for any treatment recommended to the patient’s attorney.
Work on jellybeans (EMH Messages and Orders).
Check Telephone encounters routinely for medication or urgent issues.
Manage Medical Liens between patients and the attorney.
Continuously check voicemails/emails.
Notify the Personal Injury Administrator once procedures have been approved for scheduling.
Communicate with the team in the Philippines to answer any queries.
Communicate with the US team for any questions.
Contact pharmacies for post-op patients.
Drop no-shows and create Telephone Encounters to bill for No Show.
Electronically fax completed visit notes, referrals, and authorization requests to various parties, including the attorney.
Track procedure notes for all outside facility procedures.
Take medical history from the patient.
Why choose us? Day 1 HMO
Competitive salary
Prime office location
Direct exposure to international clients
Realistic career growth opportunities
Upskilling through Emapta Academy
Diverse and supportive work environment
Who are we? Discover a world of possibilities at
Emapta , where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.
With a wide roster of international clients from various industries and a proven track record of success,
Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.
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