The Parts Manager is responsible for the success of his/her store’s parts business. The Parts Manager is an experienced leader who understands the importance of strong relationships with service, sales and Delta Power Equipment customers. He/she oversees inventory management, showroom maintenance, warranty/recalls, daily customer service and the store’s overall parts business.
SUMMARY OF POSITION:
Assume responsibility for all aspects of the Parts Department, including overseeing Parts Advisors and the flow of paperwork. Plan and execute parts sales objectives in keeping with dealership policies, emphasizing quality of service. Constantly check inventory levels and help monitor maximum true turns and acceptable levels of customer service. Assume responsibility for all parts to be returned and use return allowances to a maximum level. Responsible for maintaining a clean and safe environment in the parts areas. Assist in analyzing storage layout for maximum usage of space. Assists technicians with the selection of parts, and informs customers about the product line. Any other job-related activities as requested by the Parts Complex Team.
WHAT WE ARE LOOKING FOR:
Previous parts experience or experience in a similar job function. Excellent communication, interpersonal and relationship building skills. Ability to work individually and as part of a team. Has a general understanding of farm equipment systems and parts. Experience and knowledge in Electronic Parts Catalogue. Solid computer skills (including Microsoft Office) Knowledge of Agriculture would be an asset.
WHAT WE OFFER:
A safe and rewarding environment to develop their careers that reward and grow with individual Competitive compensation,
Group Registered Retirement Savings Plan (GRSP) Extended health benefits Bonus Programs Employee
discounts and other
perks .