WiseTech Global is changing the world of logistics through technology. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large.
CargoWise is our industry-leading flagship product. As a product-led business, our focus and investment in product development and innovation is critical. In FY23, our R&D investment increased by 45% with 1,130 new CargoWise application suite product enhancements.
A deeply integrated, global software platform, CargoWise provides logistics service providers with powerful productivity, extensive functionality, comprehensive integration, deep compliance capabilities and truly global reach to help them run their business more efficiently and profitably.
Responsibilities:
- Define product requirements and translate business needs into actionable user stories for the development team.
- Conduct user acceptance testing to ensure features meet quality standards.
- Troubleshoot and resolve escalated customer reported incidents.
- Develop and maintain comprehensive documentation.
- Attend and participate in daily stand-up meetings.
Experience & Skills:
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field preferred.
- 2+ years of experience in a product management or business analyst role.
- Previous experience in a software development role.
- Proven track record of iterative product development for API-based data products within the enterprise software or logistics industry.
- Experience troubleshooting product incidents in a software or technical environment.
- Technical understanding of APIs, web services, and RESTful architecture.
- Proficiency in C# or Java programming languages, and SQL.
- Strong analytical and problem-solving skills.
- Ability to understand, summarize, and communicate complex technical architecture concepts to various stakeholders.
We invest in our people from day one. We offer a competitive compensation package, paid time off, development opportunities in the form of education assistance, mentorship, LinkedIn Learning, and more!
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