Job Title: Technical Advisor
This role is a semi-productive position located in Regional QLD, just 20 minutes from stunning beaches.
Our client operates a successful multi-franchised dealership located in the Whitsundays region of Queensland. They are seeking a Technical Advisor to join their team and ensure the smooth day-to-day running of the Workshop, based in the town of Proserpine.
Key Requirements:
- Trade qualified Automotive Technician (as the role is semi-productive)
- Strong dealership experience
- Excellent written and verbal communication skills
- Computer literacy
- Commitment to excellent customer service
- Strong ability to multi-task
- Highly skilled in vehicle diagnostics, both mechanical and electrical systems
Key Job Functions:
- Provide expert advice to customers on technical issues
- Mentor, train, and provide workshop support to staff
- Produce repair orders
- Attend technical training when required
- Work closely with all staff in the department, reporting to the Service Manager
- Liaise with the workshop to ensure time constraints are met
- Diagnose vehicle mechanical and electrical systems
- Assist workshop technicians with technical issues
- Parts ordering
- Handle customer complaints
- Promote a safe work environment
- Meet warranty requirements
To be successful in this unique role, you must hold strong mechanical abilities while also having the right nature to train and mentor staff. Additionally, you must assist customers in understanding technical issues with their vehicles.
For further information on this Technical Advisor role, please contact Katie Cummins on 0480 002 343, quoting job number AK7583.
Resumes, inquiries, and applications can be forwarded to .
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