Who is Transmax?
Transmax is a transport solutions provider of the ITS platform, STREAMS. We exist to improve people’s quality of life and help move millions of commuters around Australian road networks every day. We partner with customers to deliver creative solutions that optimise transport networks and support safer and more reliable road journeys.
It’s an exciting time in our history as we re-imagine our core STREAMS product and work with customers to enable the future of mobility.
About the role:
We are looking for a Senior Product Designer to work on the platform’s application components. Application components are user facing, extensible and create reusable capabilities & experiences that other product teams utilise. This will provide users with a consistent user experience and enhance cross-product interoperability. Experiences that you may work on include but not limited to Automating workflows based on trigger, Geospatial data management, Notifications, User access control, etc.
Joining our high-performing, close-knit team of 6 product designers and 2 researchers, you will be responsible for the product’s user experience and success. You are focused on actual customers and the value a product can bring to those customers by solving the right problems. You create value through design within the constraints of the business. They also actively promote cultural acceptance of Product Design best practices as applicable to Transmax.
Day to day will include:
- Maintaining a deep understanding of product strategy and contribute to its continuous improvement and impact on relevant strategic initiatives.
- Continuously collaborate with product managers and engineers from discovery through to delivery.
- Incorporate regular testing of designs to incrementally validate and refine ideas and uncover new insights.
- Developing holistic user experience designs by thinking about the customer’s journey over time as they interact with the product and the company as a whole.
- Creating low and high-fidelity prototypes as a means for communicating ideas and soliciting feedback using the most appropriate tool(s) for the task.
- Incorporating both interaction design (e.g. underlying conceptual models, workflows, and control layouts to manipulate such concepts) and visual design (e.g. composition, typography, visual brand) during product development.
- Advocating for the product strategy and associated roadmaps both internally and with key external partners.
- Representing the company by visiting customers to solicit feedback on products and performance.
- Facilitating workshops to tease out objectives, understand business requirements, identify problems to be solved, and brainstorm solutions.
- Contributing to the community of best practices for product design at Transmax, improving our tools, processes, and educating others on design concepts as well as the importance of good design.
- Coaching and mentoring other designers in their discovery, design and delivery.
- Immerse yourself in the complex and interesting domain of Intelligent Transport Systems, with the drive to engage with our users to become a subject matter expert over time.
About You:
We are looking for a highly skilled Product Designer, experienced within a fast-paced technical product environment. You are passionate about your craft and championing user needs. You will display exceptional communication skills (written and verbal) with the ability to build rapport, influence and collaborate with all levels of staff (both internal and external) as well as the ability to manage conflicting priorities effectively.
You will have:
- Tertiary qualification in Human Computer Interaction, Information Technology or a related field (or substantial equivalent industry experience)
- 4+ years of experience in an Enterprise SaaS product design role.
- Self-organising and passionate about product design, while working in an empowered team model.
- Proven ability to engage and collaborate with engineers, other designers and product managers to get the best outcome for the customer and Transmax.
- Experience working in Agile teams within SCRUM framework while iteratively delivering and discovering in parallel.
- Exceptional communication skills:
- Verbal - Capable of facilitating workshops, interacting confidently with stakeholders/senior leadership/customers, and using storytelling to communicate effectively.
- Written - Clear and concise written communication for sharing ideas and creating alignment.
- Ability to think long-term and influence product strategy with knowledge gleaned from user research.
- Comfortable leading people through highly ambiguous challenges to build a shared understanding of problem/s and explore the advantages/disadvantages of potential solutions.
- Willingness to help improve product design practices with the goal of increasing product design productivity across the organisation.
- Dedication to continuous learning & growth.
What does Transmax offer?
We offer:
- A competitive salary
- A high-trust, high-empowering, openly supportive working environment & culture
- WFH options (2 days in office per week)
- Uncapped training budgets to support your career development
- Employee Assistance Program with access up to 12 sessions
- Excellent EPPL scheme
- A recently renovated office in Milton (with some pretty great views, if you ask us)
- Corporate private health discounts through Bupa
- Flexible working hours & arrangements (the right to disconnect & enjoy life!)
- Lots of support for your career plans and advancement
- An environment where you’re encouraged to succeed.
With our culture of recognition, career development, and a supportive and stimulating and satisfying work environment - your next career chapter is waiting for you at Transmax.
If you’re interested in pursuing this opportunity, please apply by submitting your CV and a brief cover letter outlining your experience and suitability for the role. We would love to hear from you!
Successful applicants will be subject to a National Criminal History Check and a Qualification check.
Applicants must hold full working rights within Australia.
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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