Position Title: CRM Specialist
Location: Remote
Type of Employment: Full-time
Salary Range: 35,000-40,000
Job Summary:
As a CRM Specialist, you will be responsible for designing and implementing an automation sequence guide that drives traffic to our masterclass. Your main goal will be to create a comprehensive customer experience (CX) journey and email direct marketing (EDM) funnel that effectively engages potential attendees and converts them into participants.
Key Responsibilities:
- Develop and implement an automation sequence guide tailored to drive traffic to our masterclass.
- Create a detailed CX journey/EDM funnel that maps out the customer experience from initial contact to masterclass attendance.
- Design the automation flow as a visual diagram for easy understanding and implementation.
- Utilize CRM software and tools to build, execute, and optimize email marketing campaigns.
- Monitor and analyze campaign performance, making data-driven adjustments to improve conversion rates.
- Collaborate with the marketing team to align strategies and ensure cohesive customer messaging.
- Stay updated on industry trends and best practices in CRM and email marketing.
Qualifications and Requirements:
- Proven experience as a CRM Specialist or in a similar role.
- Proficiency in CRM software and tools.
- Strong understanding of automation sequences and customer journey mapping.
- Excellent communication and collaboration skills.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Creative thinking and problem-solving abilities.
- Familiarity with creating visual diagrams for automation flows.
#J-18808-Ljbffr