EC develops and manufactures their products on site in their world class facility in Lonsdale, South Australia, ensuring the highest quality standards for maximum performance. EC Carpets are in an exciting transition of growth, seeking a passionate and values driven individual to join the team.
Customer Care Team Member:
As a Customer Care Team Member, you will be at the forefront of delivering exceptional customer service to key internal and external stakeholders. Your day-to-day responsibilities will include managing customer orders, queries, feedback, and complaints in a timely and friendly manner. If you are looking for an opportunity to kick start your professional career here in Adelaide, then this is the perfect opportunity. High School and University graduates are encouraged to apply, seeking bright and vibrant applicants.
Key Duties and Responsibilities:
- Ensure all customer orders, queries, feedback, complaints, and tasks are actioned in a timely manner.
- Answer incoming calls from customers and internal stakeholders such as Sales Representatives and internal teams.
- Provide administrative support to the wider executive and internal teams.
- Liaise with key stakeholders such as warehousing and logistics.
- Manage multiple sources of communication and various tasks simultaneously.
- Maintain data accuracy with an eye for detail.
Personal Attributes:
We're looking for a Customer Care Team Member who is enthusiastic about contributing to our team and growing with us. While prior experience in administrative or customer-facing roles can be beneficial, it's not required. What matters most is your passion for delivering excellent customer service and your eagerness to develop new skills.
If you have strong written and verbal communication skills and enjoy working in a dynamic environment, we'd love to hear from you. Your ability to stay organised, solve problems, and work collaboratively with others will be key to your success in this role.
Here's what we're looking for:
- Eagerness to learn and develop administrative skills.
- Experience in customer service or other roles that involve interacting with people is a plus, but not necessary.
- Exceptional communication skills and a friendly phone manner.
- Comfortable working in a fast-paced setting.
- Strong organisational skills and attention to detail.
- A cooperative team player who enjoys working with others.
- A positive, problem-solving attitude.
- A commitment to working in a supportive and values-driven team environment.
Additional Benefits:
This is an exciting and rare opportunity to join a long-standing company that pride themselves on innovation, support, and collaboration. EC promote growth at every level of the organisation and provide additional benefits. If you are looking to begin your career in a corporate, office-based environment, then this is a fantastic opportunity. Dedicated training and development provided, along with quarterly incentive bonuses, profit share, not to mention the beautiful office space with modern on-site facilities.
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Shaan Kelly on 08 8216 3535 for a confidential discussion.
About the job
Contract Type: FULL_TIME
Specialism: Secretarial & Business Support
Focus: Call Centre
Industry: Call Centre and Customer Service
Salary: Attractive Salary Package
Workplace Type: On-site
Experience Level: Entry Level
Location: Lonsdale
Contract Type: FULL_TIME
Specialism: Secretarial & Business Support
Focus: Call Centre
Industry: Call Centre and Customer Service
Salary: Attractive Salary Package
Workplace Type: On-site
Experience Level: Entry Level
Location: Lonsdale
FULL_TIME
Job Reference: 1999500/001
Date posted: 21 August 2024
Consultant: Shaan Kelly
adelaide secretarial-business-support/call-centre 2024-08-22 2024-09-20 call-centre-and-customer-service Lonsdale South Australia 3 Meyer Rd, Lonsdale SA 5160 AU 5160 EC Carpets Carpets logo.gif true
About the role:
Seeking a highly skilled and dedicated RTO Administrator to join the team on a 12 month fixed term contract. This role offers an exciting opportunity to support the Director of Workforce Skills & Training by coordinating the implementation & reporting on the delivery of the Apprentice Support Program. The successful candidate is responsible for leading program delivery, maintaining effective working relationships with key stakeholders
• 12-month contract, full time hours
• Convenient city fringe location with on-site parking
• Join a dynamic team shaping the future of industry training and development in South Australia
Our client is seeking a dedicated Administration Assistant to join their dynamic team in an excellent City Fringe location. This role offers an exciting opportunity to support the Service teams with their administrative duties, ensuring timely and accurate service delivery. The successful candidate will be part of a supportive team environment, where commitment to the company's values of integrity, customer service, accountability, respect, and enthusiasm is paramount.
About the company
Located in Adelaide’s southwest suburbs this organisation is a prominent player in the entertainment and hospitality sector. With a strong emphasis on delivering exceptional experiences, the organization provides a wide range of services, including event hosting, dining, and gaming options. With a track record of excellence and a drive for innovation, they remains a key player in the ever-evolving entertainment industry.
About the company
Located in Adelaide’s southwest suburbs this organisation is a prominent player in the entertainment and hospitality sector. With a strong emphasis on delivering exceptional experiences, the organization provides a wide range of services, including event hosting, dining, and gaming options. With a track record of excellence and a drive for innovation, they remains a key player in the ever-evolving entertainment industry.
Our client is seeking a highly organised and dependable PA/Office Administrator to join their team on a 12 month fixed-term contract in this newly created role. This role offers the opportunity to be the backbone of a dynamic office environment, acting as the first point of contact and ensuring smooth operations on a daily basis. If you thrive in busy environments and enjoy making things happen, this could be the perfect role for you.
Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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