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About Objective: At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.
Our role: We are currently seeking a dedicated and dynamic Engineering Support Manager to join our team in Sydney. As a senior member of the Global Support team, you will lead a talented group of Software Support Specialists providing Level 3 Support.
This essential role ensures high-quality support services for clients by managing the Engineering Support Process and overseeing Major Incident Management for timely issue resolution. Reporting to the Global Support Director, this role emphasizes strong people management, leadership, and deep knowledge of software applications and support processes.
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