About Our Client
The client is a global leader in the dairy industry, known for its high-quality products and extensive range of dairy offerings. The company is committed to innovation, sustainability, and delivering excellence to consumers worldwide.
Job Description
Reporting to the Customer Service Supervisor, you will be responsible for the following:
- Answering incoming calls, providing excellent customer service
- Making outbound calls to follow up on deliveries
- Responding to urgent order requests via phone and email
- Keying a high volume of orders
- Checking stock availability with operations
- Resolving customer complaints
The Successful Applicant
Ideally, you will have a background in Customer Service within a call centre environment or within Fast Moving Consumer Goods and are available to work across 3 shifts rotating across 8am-4pm, 9am-5pm and 10am-6pm.
What's on Offer
This is a high volume fast-paced role that will require accuracy and an eye for detail.
- Join a global organisation with a stellar reputation
- Ongoing, stable work environment
- Secure Onsite parking
- Monthly Team activities
- A vibrant working environment
- Training and mentoring and possible cross-training in other departments
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