Friday, 9 August 2024
Tribe Perth is conveniently based next door to Kings Park, nestled in the bustling outskirts of the city just 3 minutes from Perth’s CBD and easily accessible via the free CAT bus. This colourful vibrant hotel offers a range of 126 hotel style rooms featuring Kevin Murphy amenities, Tribe Table serving up breakfast and dinner as well as grab and go offerings and innovative-shared business spaces for those ‘mobile office’ moments. On your days of leisure, delight your senses with visits to local wineries and artisanal food producers, or embark on adventures along the endless sandy shores.
Purpose
As the Front Office Team Leader , your role is pivotal in shaping exceptional guest experiences and ensuring the smooth operation of our front desk. With your enthusiastic guidance, you will inspire the Front Office crew to excel in their roles and consistently deliver outstanding customer service. Your leadership style is not only supportive but also fun and stylish, injecting a sense of enjoyment into every day.
Primary Responsibilities
- Lead the Front Office team collaboratively, jointly crafting unforgettable service experiences.
- Approach guest challenges like an intrepid explorer, relentlessly seeking solutions that ignite smiles.
- Extend the warmest welcome, providing training to onboard new team members.
- Maintain an atmosphere of positivity, exuding an unwavering "can-do" attitude when addressing challenges.
Skills and Experience
- Experience as a Guest Service Agent or Receptionist, ready to flex your leadership skills and take the next step in your career.
- The knack for juggling multiple tasks, thriving under pressure, and quick thinking to address issues or guest concerns is a must.
- Proficiency in using reservation and property management systems is a plus.
- Willingness to embrace a flexible rotating roster, embracing the occasional evening, weekend, and public holiday shift.
- Proactive problem solver with a knack for delivering exceptional guest experiences through creative approaches.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
- 4 Walker Ave, West Perth WA 6005, Australia
#J-18808-Ljbffr