Senior Registry Officer – NSW Government - Temp Contract
Immediate start pending checks
Initial contract through to 31st January 2025 with view to extend
$43.28ph + super
Sydney CBD location - Onsite full time
Full time, Monday to Friday, 35 hours per week
Experience in a tribunal or legal environment is highly beneficial
Seeking candidates with experience in high-volume customer service environment with good attention to detail, good communication skills and good time management skills
About the Company
Our client, a large NSW Government Agency is seeking a Senior Registry Officer for a temporary contract to provide clerical, administrative and customer service support to the Tribunal. This is a rewarding role, offering a friendly and supportive working environment in a fantastic CBD location.
To succeed as a Senior Registry Officer, you:
- Are motivated and self-driven to provide excellent customer service in a Tribunal environment, dealing with a broad and diverse range of matters, including guardianship matters, tenancy issues, and building works and administrative review of Government decisions.
- Have the demonstrated ability to undertake a range of administrative support services relating to the work of the Tribunal, including data entry, preparing correspondence, and maintaining electronic and file records.
- Have a strong work ethic with a can-do attitude to work to tight deadlines across multiple tasks.
Duties within the role will include but are not limited to:
- Listing and preparing cases for hearing.
- Responding to enquiries in person or received by phone or email.
- Handling complex and escalated enquiries.
- Maintaining accurate case management records.
- Complying with Tribunal practices and procedures.
- Initiating and monitoring case management activities, especially in relation to more complex matters, escalating where required.
- Managing records (including electronic records) created and processed by the Tribunal, including the retention and disposal of records.
Skills & Experience
- A quick learner and willing to develop your skills and knowledge of legislation, legal principles and procedures.
- Strong communication and negotiation skills and enjoy client contact.
- Experience working in a high-volume environment with set timeframes.
- Ability to manage and prioritise your workload independently and efficiently.
- Ability to maintain a high degree of accuracy.
- Someone who likes working with others to achieve team and organisational goals.
- Previous experience in a legal or Government environment is highly beneficial.
For interest in this role, please apply now or send a copy of your updated resume to Brooke Dover at
APPLICATIONS CLOSING SOON.
Please note, only shortlisted candidates will be contacted.
#J-18808-Ljbffr