New position! Join our team at one of our newest Build-To-Rent (BTR) developments, Wentworth Quarter as the Resident Experience Coordinator.
30th August, 2024
- Newly created role – cultivate an outstanding resident experience and assist with property management tasks
- Full time permanent role – 38 hours across a Monday to Saturday roster
- Professional development and mentoring available
Our Opportunity We are offering a new opportunity for a highly motivated customer service and property professional to join our team at Wentworth Quarter as a Resident Experience Coordinator. Working alongside a supportive team, you will play a key role in contributing to an exceptional residential experience.
The Property Introducing a brand-new waterfront community, set to open in September 2024, located in the vibrant heart of Wentworth Point. This exceptional property offers luxurious amenities and high-quality living spaces, just steps away from the Wentworth Point promenade. The BTR complex consists of an impressive selection of 211 spacious 1, 2, and 3-bedroom apartments and townhouses. Amenity areas include landscaped podium, pool, state-of-the-art gym, co-working spaces, private dining room, resident lounge, BBQ terrace and more.
Your responsibilities The roles duties and accountabilities include, but are not limited to:
- Operate the day-to-day front desk reception with a focus on customer service
- When required, assist the Resident Experience Manager to prepare and/or host events
- Monitor and report concerns regarding resident safety and wellbeing and escalate as required
- Assist the General Manager to collect and collate resident feedback, as well as information around resident demographic, interests and hobbies with the intent of providing a personalised service
- Complete the move in and move out process for our residents at the beginning and end of their tenancy.
- Assist the Resident Experience Manager in conducting ingoing, outgoing & routine inspections.
- Champion the inhouse Resident APP and services.
Our mandatory requirements include: - Hold at least 1 (one) year experience within the Property Management sector
- Available to work a Monday to Saturday roster
- National Police Check (completed within last 3 months), at your own cost.
- Unrestricted work rights in Australia
What we Offer Across our workforce we have built an enviable culture of
trust ,
engagement ,
collaboration , and
fun . Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated through ‘On the Spot’ Awards, Service Recognition, Quarterly and Annual Awards, and team events. We invest in the wellbeing and professional development of our team, by providing access to ongoing training and professional development, leadership modules, support to obtain Real Estate Qualifications where applicable (including renewals), career progression, and annual reviews. We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, and parental leave entitlements, to name a few.
Join our Team Tell us about all the amazing qualities you can bring to Wentworth Quarter and Essence Communities. To start your journey, apply now with your resume and cover letter.
Essence Communities reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
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