We are seeking a dedicated and experienced Service Manager / Supervisor with trade qualifications to lead our breakdown and service team, working with a client base that is 50% residential and 50% commercial. This role provides an excellent opportunity to grow into a Branch Manager position for the right candidate.
Benefits: - Attractive base salary commensurate with experience
- Car allowance or a fully maintained company vehicle
- Profit share opportunities
- Flexible work arrangements
- Clear career progression pathways
Requirements: - Proven experience as a Service Supervisor / Manager
- Trade qualifications with strong organizational skills, ideally looking to transition into management
- Experience as a business owner with a desire to focus on customer service and project management (potential purchase of an existing customer base)
Key Responsibilities: - Provide first-level technical support to field staff
- Review field reports before invoicing and quoting
- Train and mentor technical staff to maintain quality control standards
- Occasionally perform hands-on work for urgent jobs and training junior staff
- Identify opportunities to improve and streamline procedures
Key Selection Criteria: - Trade qualified Refrigeration Mechanic with 5+ years of experience
- Restricted Electrical Licence (advantageous)
- Basic knowledge of Excel and Word, with an interest in IT solutions for business efficiency
- Strong written communication skills
- Excellent customer service skills and the ability to build strong relationships internally and externally
- Positive, proactive attitude with strong multitasking abilities
- Attention to detail and ability to work well under pressure
- Current and valid driver’s license
How to Apply: If this sounds like the right opportunity for you, please send your resume to before calling. For further information, contact Siteforce on 0489 908 849.#J-18808-Ljbffr
