We are one of the Dandenongs' most popular attractions, situated on top of Mount Dandenong, with fantastic city and mountain views. A magnificent English style garden, barbecue areas, maze, and function rooms; our work environment is envied by all around us.
We are seeking an experienced and passionate function supervisor/coordinator to join the team during an exciting period of growth. We are looking for a full or part-time supervisor to join our wonderful team of 4 managers, 5 supervisors, and over 80 staff.
At least 2 years of previous experience in a similar role is preferred, along with a strong background in hospitality. SkyHigh restaurant is very busy, and at times a team of up to 14 staff are in operation, so it is a great opportunity to advance your skills. The job is for 5 days a week and 40-45 hours a week but can be for 24-32 hours a week for a reduced salary.
About The Role:
- The supervisor/coordinator will assist/support with function and event managers and bistro manager where necessary and facilitate the smooth running of the functions and events. The position is part office-based and part operational.
- Planning of shifts, adjusting rosters, briefing and debriefing of staff.
- Controlling the flow of customers into the function centre.
- Ensuring bottlenecks are cleared quickly by moving staff from one section to another.
- Relationship management – managing our loyal customers and ensuring the highest levels of customer service.
- Meeting with staff to ensure staff development and resolution of conflict.
- Phone sales – ensuring bookings are taken promptly and full communication is given to all departments.
- Work closely with the head chef and bistro manager to ensure service is quick and customers are happy.
About You:
- You are not afraid to push for improved service and train an effective team.
- You are confident to coordinate up to 15 staff at a time in multiple areas.
- An understanding of a big function venue would be beneficial. You will have worked in either a catering company, restaurant group, venue, or hotel previously.
- You will have an Australian Driver's License.
- You are proficient with Excel, Word, and Outlook, and prior exposure to a restaurant booking system such as OBEE would be an advantage.
- You love working in a friendly team environment.
- You have excellent communication skills – both written and verbal.
- You have a willingness to multitask.
- You have an eye for detail and an appreciation of great food and service.
- You are hardworking and have a positive, enthusiastic attitude.
If you are interested in this exciting role, we would love to hear from you. Please apply via the link (no phone calls please).
Job Types:
Full-time, Permanent
Pay:
$68,731.00 – $70,564.00 per year
Benefits:
- Employee discount
- Free drinks
- Free food
Schedule:
- 8 hour shift
- Public holidays
- Rotating roster
- Weekend availability
Supplementary Pay:
Application Question(s):
- Are you able to work weekends, public holidays, and special occasions like Mother's Day, Christmas Day?
Experience:
- Supervising: 2 years (Preferred)
Licence/Certification:
- Driver Licence (Required)
- RSA (Preferred)
Work Authorisation:
Work Location:
#J-18808-Ljbffr