Location - Remote
Contract Duration - 3+ months
We are seeking an experienced professional to lead the development and implementation of comprehensive policies, processes, and procedures with a focus on IT service management, regulatory compliance, and governance. The role will involve working closely with key stakeholders across IT, cybersecurity, and legal teams to align IT services with business objectives and ensure compliance with country-specific regulations (e.g., GDPR, CCPA, PDPL).
Required Skills and Qualifications :
- Experience : Minimum of 7-10 years in IT governance, risk management, policy drafting, and process improvement, preferably within a regulated environment.
- Technical Knowledge : Familiarity with IT Service Management (ITSM), IT-as-a-Service (ITaaS), and governance frameworks like GRC, COBIT, and ITIL.
- Regulatory Knowledge : Expertise in data protection and privacy laws (e.g., GDPR, PDPL) and other relevant international regulations