Summary Package QC Engineer will be responsible for Packaging various assets with appropriate metadata to various portals as per client specifications and is expected to have a keen eye for detail. The Packaging QC Engineer role requires applicants to have a strong set of ethics, and the ability to work under rigid deadlines and occasional erratic schedules. We place a strong emphasis on working and cooperating as a team. This team strives to provide 24/7 service to our clients.
ROLES & RESPONSIBILITIES
• Creation and verification of XML documents for multiple vendors on a per-order basis.
• Packaging of metadata and physical elements per unique vendor specifications.
• Gathering missing metadata from internal and external sources. • Logically analyze and fix failed metadata and image submissions. • Utilize and monitor production database, inputting data as necessary to track progress. • Operation of computer systems with various operational tools and data management software. • Maintain a current and accurate understanding of all work-in-progress initiated in the Content Prep and Delivery departments. • Must effectively analyze and communicate information to resolve issues and concerns as they arise. • Communicating with respective units about project status, issues found, etc. • Send daily updates of work to the team. • Communicate and interact with the Team Lead, Production Manager, Burbank team, and associated departments regarding issues related to the project. • Ensure on-time and accurate completion of projects. SKILLS & PERSONAL ATTRIBUTES • Various metadata specifications and validation experience preferred (iTunes, Netflix, Google, Hulu, Xbox, Disney+, ATT, DTV, Rogers, Cineplex etc.) • Strong familiarity with different video file formats, aspect ratios, audio configurations, and industry standards. • Meticulous attention to detail and accuracy is a must. • Strong familiarity with Windows, UNIX, and Mac environments. • Demonstrable, working knowledge of XML and XLSX creation, editing, and troubleshooting. • Able to apply logical thinking to a wide range of intellectual and practical problems. • Able to deal with complex concepts. • Superior ability to interact clearly and logically. Foster open communication; thoroughly qualified at expressing ideas and instructions. • Ability to prepare e-mails and professionally communicate both written and verbally. • Must be technically literate and possess a strong understanding of video and audio. • Ability to work in a fast-paced team environment. • Must be a self-starter and able to work with only general supervision. • Superb organizational skills, with the ability to handle multiple tasks at one time. • Flexible working in different work week and shifts