Looking for Voice Engineer : Remote : Contract (Long Term)
Contract : 6 - 12 Months
Location: 100% Remote
Job Summary:
Key Responsibilities:
- Voice System Design and Implementation: Design, implement, and manage voice communication solutions to meet business requirements.
- Voice System Maintenance: Perform regular maintenance and upgrades to ensure voice system stability and performance.
- Troubleshooting: Diagnose and resolve complex voice communication issues to ensure minimal downtime and optimal performance.
- Documentation: Create and maintain detailed voice system documentation, including diagrams, configurations, and procedures.
- Security: Implement and maintain voice system security measures to protect against unauthorized access and vulnerabilities.
- Collaboration: Work closely with other IT teams and stakeholders to ensure seamless integration of voice solutions with other systems.
- Continuous Improvement: Continuously seek opportunities to improve voice system performance and reliability through new technologies and best practices.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience: Minimum of 5 years of experience in voice engineering, with a focus on voice communication systems.
- Skills:
- Familiar with Familiar with Cisco Voice environment - Call Manager, SME, Unity Connection, SIP Gateways, Experience in deploying SIP PSTN and SIP over TLS.
- Proficiency in configuring and managing voice communication devices (e.g., IP phones, PBX systems).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work effectively with a wide range of stakeholders.
- Familiarity with voice system monitoring and management tools.
Preferred Qualifications:
- Certification in voice communication (e.g., CCNA Voice, CCNP Voice).
- Experience in a technology or consulting environment.
- Familiarity with voice system automation and scripting (e.g., Python, Ansible).