Job Summary:
The client is looking for a Logic Monitor Administrator:
We are looking for a LogicMonitor Administrator to join our IT team and manage our cloud-based monitoring platform. You will be responsible for configuring, maintaining, and troubleshooting LogicMonitor to ensure optimal performance and availability of our IT infrastructure and applications.
Responsibilities:
- Administer LogicMonitor platform, including adding and removing devices, creating dashboards and reports, setting up alerts and escalations, and applying best practices.
- Monitor and analyze system and application performance, availability, and capacity using LogicMonitor and other tools.
- Identify and resolve issues related to LogicMonitor configuration, connectivity, and functionality.
- Provide technical support and guidance to end users and other IT staff on LogicMonitor usage and features.
- Document LogicMonitor processes, procedures, and configurations.
- Collaborate with other IT teams and vendors to ensure alignment and integration of LogicMonitor with other systems and tools.
- Keep up to date with LogicMonitor updates, enhancements, and best practices.
Qualifications:
- Design and configure the LogicMonitor tool to monitor IT infrastructure and applications based on stakeholder requirements.
- Develop, customize and optimize monitoring templates and dashboards to visualize data and identify trends.
- Design and develop custom alerts and notification mechanisms to notify the appropriate stakeholders of issues.
- Provide training to end-users on the effective use of the LogicMonitor tool.
- Ensure the tool is customized to provide value and eliminate noise from alerts by establishing maintenance windows, deduplication of alerts.
- Provide Operational support and maintenance of the LogicMonitor tool.
- Collaborate with other IT teams to integrate the LogicMonitor tool with other systems and processes.
- Stay up-to-date with the latest LogicMonitor tool and best practices.