Senior Specialist - Email to Order
At the new healthcare organization, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at the new healthcare organization, we never stop solving for you.
The Impact You will Make in this Role:
As an IT eCommerce – Email to Order Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Led the gathering and documenting of country business and application requirements for a customer-facing order entry application. Create knowledge articles for support teams
- Implementing an end-to-end solution globally while leveraging current system architecture
- Determines test scripts that validate gathered business and application requirements. Works with test lead to resolve defects.
- Supports eCommerce Product Owner to implement the solution globally while navigating system and business environment changes
- Willingness to be on-call (interest question)
Your Skills and Expertise To set you up for success in this role from day one, the new healthcare organization requires the following qualifications:
- Bachelor’s Degree or higher AND 4 years of experience with Customer e-commerce Purchase Orders OR High School Diploma/GED from AND 8 years of experience with Customer e-commerce Purchase Orders AND
- 3 year of experience creating application documentation for IT Product Owners, Business Users, and Testers. - Mandatory
- 3 years as a key contributor to projects as a strong contributor and team player
- 2 years of analyzing, building, and troubleshooting XML, EDI X12, EDIFACT, or CSV structured data files, and minimum 1 year of experience with communication protocols such as AS2, SFTP. - Mandatory
- 3 years of experience working with Software as a Service provider tightly integrated with company applications - Mandatory
- Additional qualifications that could help you succeed even further in this role include:
- Bachelor’s degree in information technology from an accredited institution
- Three (3) years of experience migrating customer-facing order applications in a private, public, government or military environment
- Skills include fluency in English, results-driven, highly organized, strong communicator.
Work location:
Hybrid Eligible (Job Duties allow for some remote work but require travel to Bangalore at least 2 days per week)