Greetings from Toshvin!!!...
Toshvin is hiring for Service Coordinator for Goa location.
JD:-
Designation: Service Co-Ordinator
Reports to: DRM
Location: Goa
Years of Work Experience: 2- 6 years of Experience
Minimum Qualifications: Graduate in any discipline
Preferred Qualifications: Post-Graduate/ Computer course (knowledge of working on Excel and
CRM)
A. Responsibilities:
1. To prepare the quotes for AMC, CMC, SCA (Spares/Consumables and Accessories) on daily
basis
2. Processing Service and SCA orders on daily basis
3. Updating customer and instrument data in CRM
4. Entering the payment receipt on daily basis in service software (Focus)
5. Sending PIR (Pre installation requisites) to customers in coordination with technical expert
6. To communicate with customers for following up the orders, commercial clarifications,
outstanding payments, dispatch schedules
7. To send Proforma Invoice and Tax Invoice to customers
8. To communicate with internal backend team (Stores/Warehouse/Accounts) for order and
dispatch related updates
9. To assign the calls to engineers as directed by Service Managers
10. Email communication with internal and external customers
11. Daily backend support to branch service team
B. Key Success Behaviors (Key Competencies):
1. Excellent written and verbal communication skills
2. Fluency in Excel & Word
3. Teamwork, Proactive and Energetic
4. Taking initiative
5. Ability to perform under pressure
Interested candidates can share resumes on