Job description
JOB SUMMARY:
Oversees the productivity of the branch and manages its day-to-day operations such as increasing sales and profitability, the efficiency of branch employees, employing excellent customer service, securing branch inventories/stocks, and ensuring its accuracy and developing competencies of branch employees.
DUTIES AND RESPONSIBILITIES:
- Manages daily store operations; implements branch standard operational procedures.
- Manages branch profitability, sales, and costs.
- Secures branch inventories and stocks.
- Provides excellent customer service to all patients/customers entering the branch.
- Reports to management.
- Mentors and coaches team members.
- Manages store's manpower schedules.
- Provides timely updates, feedback, and reports to Area Manager or Regional Operations Director.
- Oversees execution of standard operating procedures of the branch.
- Ensures that overall customer/patient experience in the store is in line with company standards.
- Oversees proper execution of customer/patient satisfaction and service recovery programs; recommends measures to further gauge customer satisfaction.
- Oversees personal growth and career development of store team members by reviewing performance.
- Implements marketing requirements in stores to ensure consistent demonstration of the company’s brand.
- Attends meetings as necessary.
- Performs other duties that may be assigned from time to time.
QUALIFICATIONS:
- Graduate of any bachelor's degree course.
- More than 5 years managerial experience in retail or food industry.
- Can start ASAP .
- Willing to be assigned in SM Butuan.
Job Type: Full-time
Pay: Php20,000.00 - Php35,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Commission pay
- Performance bonus
Education:
Experience:
- Management: 5 years (Required)
Language:
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