Project Management/Service Delivery
- Good understanding on Infra/ DC program
- Capable to handle multi-dimensional aspects, CXO reviews etc
- Experience on ITSM/ITAM, Incident/Problem/Process/Knowledge
- Financial view of Contract; understanding on growth in Revenue/GM & execution plan
- Team of 50+ handling experience
- Account governance/ understanding on dashboard & reports
- Set & review KPIs of OM/ Ops leads
- Automation with optimization/ delivery excellence
- Billing/Efforts loading towards revenue accrual
Good to have :-
Certification - ITIL 4/PMP/Prince 2