Delivery excellence oversees all the compliance and delivery maturity in the organization.
THE POSITION
Associate Director - Quality
Location : Noida
Hybrid Model : 2 days office , 3 days work from home
Person will be primarily responsible to head the overall delivery excellence charter for one of the business unit. He/She is responsible to maintain a zero surprise environment by maintaining compliance to QMS, CMMI, ISO for the organization. He/She will drive continuous improvement through innovation and product quality initiatives. He/She will be primary point of contact for Delivery Excellence for specific initiatives and work with different teams.
Key Responsibilities
- Develop and Lead the Quality initiatives for BU/Accounts in line with Management vision and goals
- Manage continued sustenance to CMMI ML5 and ISO9001
- Ensure an environment of Zero surprises
- Ability to proactively call out issues and risks and provide solutions
- Provide guidance to project teams on the relevant software engineering and project management practices for optimum results
- Institutionalize the software quality movement within the organization through program initiatives and training on an on-going basis.
- Implement LEAN for BU/Account
- Ensure best practices are captured and shared in Organization
- Represent Quality function in Client visits and other client interactions
- Manage relationships with clients, ADM, DH
- Articulate contractual risks and work with senior management to mitigate the same
- Interface with Sales and Delivery teams for support in Pre-Sales, RFP, RFI, MSA, SOW reviews
- Use innovative techniques to improve internal efficiency and also to establish the culture of Quality at Iris.
- Strong facilitation skills with an ability to respond to immediate and urgent requests
CANDIDATE PROFILE
- Must have 17 to19 years of experience
- Must have worked with a reputed consulting organization or IT Services Organization.
- Technical background (BTech, BE, BCA, MCA, MTQM)
- Professional certifications such as CSQA / Green Belt/ Black Belt/ Certified Internal Auditor/ Scrum master/ Assessment team member (CMMI)
- In-depth knowledge of Software engineering, project management lifecycles, LEAN concepts, DevOPS, QA lifecycles, Agile
- Understanding of CMMI standards, ISO9001, LEAN techniques
- Understanding of tools such as JIRA, Service now, TFS, Microsoft Project, VSS, Sonar cube, Fisheye, Jenkins, and all Office Tools
- Consultative & Solution-oriented - Ability to propose design and development approach.
- Ability to create a motivated high-performance team
- Excellent communication (Verbal and Written), interpersonal and relationship building skills
- Demonstrates good analysis, collaboration, and problem solving
- Ability to multi-task and juggle competing priorities
- Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
- Strong facilitation skills with an ability to respond to immediate and urgent requests
- Solid understanding of project management practices and also using agile methodologies, estimation
- Quick learner, innovative, proactive, flexible, and adaptable
About IRIS Software:
Iris Software is a software consulting and services organization that provides IT solutions and services through its 4000 talented professionals and domain experts who are deployed at its offices in New Jersey, New York City, Toronto and its ODC in Noida, India. It is a CMMI level 5 organization and a strategic partner to over 25 Fortune 100 companies. It services the information technology requirements of companies ranging from the Fortune 100 to medium-sized firms by utilizing specialized domain knowledge, best-of-breed technologies, rapidly deployable proprietary frameworks/solutions and flexible engagement models.
Iris provides it professional services and solutions and is organized into the following verticals
- Financial Services
- Enterprise Services
It customers in the Financial services include Investment banks, Asset Management companies as well as Public Finance and in the Enterprise space its customers are in Life Sciences, Manufacturing, Logistics and ISVs.
Irisians are encouraged to innovate, explore both technically and professionally in an open work environment and culture that encourages personal and group achievement with a clear focus on delivering customer satisfaction.
Additional information on Iris can be found at: