Service Desk Analyst (1st Line)
£25,217.20 per annum
Permanent - Hybrid Working
Full time (37 hours per week)
Our residents, shared owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord. We are currently looking for an experienced Service Desk Analyst to join our close knit 1st line team, primarily based in our vibrant Head Office in Bedford. This role is hybrid working with a commitment to work around 3 days a week in the office. There may be occasions when visits are needed to our outlying premises so being a car owner/driver is advantageous.
What you will be doing:
We'd love to meet someone with:
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Knowledge of network troubleshooting, PC/laptop imaging tech, mobile telephony and desktop security (anti-virus, anti-malware)
Amongst what we offer you is:
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Retail discount scheme
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Hybrid working
Please note the successful candidate will need to complete a basic DBS application.
Closing date: 3rd October 2024
Interviews will take place throughout the recruitment campaign
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. We will always consider applications where flexibility is needed and we are still able to provide outstanding service to our customers.