Hi,
This role is for Digital Transformation and we are looking for experience in Lean Six Sigma, RPA, Black belt certification from Insurance domain.
Location : Noida, Gurgaon, Pune, Bangalore
Shift Timings: 5 pm – 2 am (Flexible as per project requirements)
Working Model : Hybrid
About EXL
EXL’s approach to digital connects our domain and data expertise with innovative technologies to create powerful outcomes for our clients. This approach positions us uniquely to digitally transform data flows and deliver exceptional results. EXL Digital leverages advanced technologies along with domain expertise to deliver trifecta impact (Customer Experience, Business Outcomes, and Efficiency) to its clients.
Role & Responsibilities:
- Conduct thorough business assessment to analyze and understand the current state of systems and processes.
- Identify process transformation opportunities, design, and propose solutions that meet business requirements and improve Cx, efficiencies, effectiveness, Revenue etc.
- Develop and manage project plans, including timelines, resource allocation, and milestones, while ensuring projects are delivered on time, within scope, and within budget
- Must have minimum 3 years’ experience as Project Manager. Insurance Life and Annuity domain experience is preferred
- Must have understanding of Robotics projects, must be aware with the RPA capabilities available in the market
- Work closely with supporting teams (RPA, Analytics or relevant solution) to ensure the technical feasibility of solutions.
- Collect and analyze data to identify trends, issues, and areas for improvement.
- Develop and present detailed reports to stakeholders, utilizing tools such as Excel, PowerPoints etc.
- Well versed with Cost Benefit Analysis and Benefit quantification.
- Should have led/mentored Lean Six Sigma project.
- Can utilize project management tools (e.g., Asana- preferred) to track progress and report on project status.
- Act as a change management agent to ensure successful implementation of solutions
If interested, please apply at
Regards,
Sonali Khemka