Position Summary:
The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organization’s requirements.
Education and Qualifications:
- A bachelor’s or associate degree in computer science, information technology, or a related field.
- 5 years of proven experience as a Technical Trainer, training specialist, or a similar role.
- Experience with Microsoft Office Suite • Experience training L1/L2/L3 Engineers.
- Professional technical training certification such as MCT is preferred.
- Excellent verbal, written, presentation, and interpersonal communication skills.
Responsibilities:
- Devise technical training programs according to organizational requirements.
- Produce training schedules and classroom agenda.
- Determine course content according to objectives.
- Prepare training material (presentations, worksheets, etc.).
- Execute training sessions, webinars, workshops, etc. in groups or individually.
- Maintains technical knowledge by attending educational workshops and reviewing publications.
Requirement:
- Proven experience as a technical trainer.
- Knowledge of modern training techniques and tools in technical subjects.
- Experience in designing technical course content.
- Ability to address training needs with complete courses.
- Great communication and interpersonal skills.
Technical Experience:
- Office 365 Administration
- Windows Server administration and management.
- Windows Server Roles and Services.
- Desktop Support
- Networking
- Backup tools
Our Culture and You
What does the day in life look like for the System Administrator? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big.
Our employees have indicated that at IT by Design they will find a home where their passion and career goals finally intersect for them to live a life full of purpose.