About Our Client
My client provides fully managed single or multi-path solutions to connect any life, mission or business-critical IoT application.
Job Description
You will be involved in the design of networks, systems architecture, as well as the development and integration of overall solutions, support of IT network infrastructure, consultancy, and network security to both internal and external customers. Activities will include in-depth analysis and design (both for high and lower-level solutions).
The role includes problem diagnosis and resolution out of hours, providing 24/7 second line support on the IP core network. The role may also include project lead or team leader roles and could involve managing smaller teams of professional people.
This role will encompass a range of responsibilities including but not limited to:
- Lead evaluation, testing, and installation of the IP network system/application/software and hardware provided by suppliers with controls and standards (i.e., Firewalls/Data Security, Network software and hardware).
- Lead testing and installation of network software maintenance and updates provided by suppliers.
- Provide pre-sales support and services to CSL sales functions, offering high-quality technical interfaces to internal/external customers and suppliers.
- Investigate technical incidents and provide remedies where necessary, taking proactive ownership of technical supplier equipment/service problems.
- Coordinate 3rd party suppliers in the resolution of more complex M2M issues including Mobile Operators, hardware manufacturers, platform providers, etc.
- Design/build secure customer router configurations, utilizing internal platforms to provision, test, and activate.
- Deploy and manage customer/product trials and pilots.
- Generate technical documentation (manuals, product specifications, requirements definitions, guides, plans, etc.) where required.
The Successful Applicant
The typical role holder may have obtained some appropriate recognized industrial accreditation at typically specialist level from specific vendors (e.g., Cisco CCNP, Checkpoint CCSE).
Experienced and fully competent in their area, they can share expertise and provide guidance and support to others. They may have developed specialist knowledge in one area but are able to apply knowledge/skills to a range of standard and non-standard activities.
They should have awareness of internal/external business issues and best practices in their discipline that is then applied to the role. They can interpret client needs, assessing full requirements and identifying solutions to non-standard tasks/queries.
They understand appropriate customer business processes and operating environments and have developed specialist 'in-depth' knowledge in more than one area. They can complete their role independently and with minimal supervision, monitor and control costs within their work horizons, and identify key issues and patterns from partial/conflicting data.
They are able to manage their time to meet agreed targets, develop plans for specific work activities in their area over the short term, including forecasting resource requirements, and, if required, organize the work of a small team of professionals to deliver to agreed deadlines. They promote teamwork and can coach and guide others while creating informal networks with key contacts within their area.
What's on Offer
A salary of £70,000 - £75,000 per year with a 10% bonus. Hybrid working is available, with 2 days per week from home. The head office is located in Watford.
Other perks include:
- Pension Contribution
- 25 days holidays plus Bank holidays
- Private medical care
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