We have an exciting opportunity for an experienced administrator/coordinator to join our thriving residential lettings and sales team based in Barnes, London. As the team Coordinator, you will be responsible for the provision of highly efficient administrative support to the team by undertaking a wide variety of tasks including invoicing, call handling, typing and preparation of communications and documents, maintenance of file systems and diary management.
As the Sales and Lettings Coordinator, you’ll be joining a team of 6 comprising of Property Managers, Assistants and Sales/Lettings Negotiators servicing a variety of clients within the Borough of Richmond upon Thames. Clients include Kew Authority and all relocation agents. A full overview of the Barnes office can be found here: Barnes Estate Agents | Property | Carter Jonas . In addition, we are a very sociable and relaxed office with a variety of different activities for individuals to get involved in, including work socials and regular gatherings.
We offer a highly competitive salary package which includes a fantastic benefits package allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and more! We welcome applications from those seeking flexible or agile working arrangements, which can be discussed at the application stage.
Main tasks - Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames.
- Progress tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check-ins, professional cleaning, gas safety certificates, EICR.
- Liaise with tenants and landlords regarding incoming and outgoing tenancies.
- Copy typing and drafting of letters, reports, invoices, property particulars, etc.
- Input to diaries and organise meetings.
- Deal with change of sharers i.e. produce Addendums or Deeds.
- Ensure new tenancies proceed smoothly with all correct documentation completed in a timely manner.
- Carry out timely and accurate administration of databases.
- Provide a high level of efficiency and customer service to all who visit or contact the office.
- Provide general administration support to the office including other partners, managers, and staff as reasonably required.
- Handle enquiries over the telephone or personally in reception and take any necessary action.
- Maintain close communication with other administrators across different divisions to help ensure efficient running of the department at all times.
What will it take to be successful? We are seeking someone with excellent administration/coordination skills. You’ll have strong customer service, excellent written and verbal communication skills, and good time management. Additionally, you’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft packages including Word, Excel, and Outlook, and comfortable working with databases and any relevant software.
Hours 9 am to 6 pm, Monday to Friday
Contract type Permanent
Location London Barnes
Why choose us? We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes, and generous annual leave.
As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace. Learning and development are important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.
About us: Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.
Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent, and trusting partnerships with our clients. These long-standing relationships are our most important and closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.
We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business-minded. We have experts in every field who deliver long-term advice that enhances our clients’ future prosperity.
Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.
Our values: - Approachable – We treat every relationship with respect, integrity, and warmth.
- Effective – We do what we say we will, we do it well and we are accountable.
- Ambitious – We are ambitious for our clients and for our firm.
We look to recruit individuals who represent our core values but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways.
- Communication - Ensures effective, clear, and relevant communications in support of business objectives.
- People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others.
- Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration, pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values.
- Use of Technology - Modern, Agile, Digital Employee.
- Teamwork - Recognises the importance of working with others to collaborate and co-operate to achieve business objectives.
- Personal Effectiveness & Productivity - Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.
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