Overview:
We are looking for a proactive and skilled Communications Manager to manage our social media channels, interact with our audience, and enhance customer engagement. This role is crucial in ensuring our messaging resonates with customers through timely content posting, responding to reviews, and effectively managing our Sponsor Management System. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and a passion for building strong relationships with our audience.
Responsibilities:
- Manage and enhance our social media presence, including content publishing based on materials provided by the company, and interact with customers through social media platforms, responding to inquiries and feedback.
- Implement strategies to engage the audience and promote our brand.
- Collaborate with the team to ensure consistent messaging and alignment with brand values.
- Maintain strong relationships with customers and respond to reviews in a timely manner.
- Manage the SMS system, ensuring the correct allocation and management of Certificates of Sponsorship (CoS), annual updates, and reporting changes in employee status, such as resignations or job role changes, as the liaison between the company and UKVI.
Experience:
- Experience in a communications or social media management role (entry-level candidates are welcome).
- Strong copywriting skills with the ability to create engaging content tailored to diverse audiences.
- Effective management of social media projects and successful audience engagement.
- Excellent organizational skills with attention to detail and the ability to manage multiple priorities efficiently.
- Strong analytical skills to assess communication metrics and provide actionable insights for improvement.
- Exceptional time management abilities to meet deadlines in a fast-paced environment.
- Strong communication skills to effectively convey brand values to customers.
- Long-term residency or permanent residency in the UK.
If you are passionate about communications and eager to make an impact within our organization, we encourage you to apply for this exciting opportunity to become a Communications Officer.
Job Types: Part-time, Graduate
Pay: £11.44-£15.00 per hour
Expected hours: No less than 5 per week
Additional pay:
Education:
Work Location: Hybrid remote in Bournemouth
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