Job Description:
Senior Content Designer
Bupa Place - Salford Quays M50 3SP / hybrid / flexible
From £42k + excellent benefits
Permanent
Full time 37.5 hours per week
We consider all types of flexibility, including locations, hours and working patterns.
Working in our UK support functions you’ll play a key part in helping our customer-facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters, making a difference to the lives of our customers each and every day.
The Role
A senior content designer is an expert practitioner who develops content and solves large-scale problems. They are comfortable supporting and actioning all parts of the double diamond process.
What You'll Be Doing:
- Take responsibility for content quality and mentor content colleagues
- Write and map user stories
- Review the work of others to assure quality
- Lead on content projects
- Help to manage and improve the sign-off process
- Lead content design conversations within the team
What You'll Bring:
Agile Working: You understand the role of content in multidisciplinary teams and can articulate and advocate for it. You work collaboratively with colleagues from other disciplines. You can identify and compare the best processes or delivery methods to use and measure and evaluate them, helping the team decide the best approach.
Content Concepts and Prototyping: You can use components to create and experiment with a variety of designs and effectively combine prototypes with other content and design outputs to test with users and show to stakeholders.
Stakeholder Relationship Management: You can negotiate with and influence stakeholders, manage relationships effectively, and build long-term strategic relationships.
Strategic Thinking: You can help lead the design and implementation of strategies, evaluating their impact to ensure business objectives and user needs are met.
User Focus: You collaborate with user researchers to advocate for users, formulate hypotheses, gain insights from research, and make data-driven decisions.
User-Centred Content Design: You have a deep understanding of end-to-end journeys and can identify where improvements need to be made while ensuring content quality.
Benefits:
Our benefits are designed to make health happen for our people. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives. We encourage all of our people to “Be you at Bupa”, champion diversity, and understand the importance of our people representing the communities and customers we serve.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job.
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