Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With or without BPO Experience
* At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work
Interested applicants may click the Apply Now button!
