Description:
At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments in our state-of-the-art, purpose-built centres. Our Wendouree centre is looking for a Centre Administrator to oversee enrolments and manage compliance within the service.
About The Role
- Welcome children and families with a friendly and professional demeanour whilst maintaining confidentiality.
- Conduct visitor tours, and assist with children enrolments and new team orientations.
- Utilise our Salesforce and Qikkids systems to manage parents' accounts and monitor ongoing payments with follow-up as required.
- Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information as per company procedure.
- Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission (as per company procedure).
- Perform general administrative tasks in an accurate, reliable, and honest manner.
- Available to work Monday to Friday.
Skills and qualifications required: - High proficiency in the QikKids software system is desirable.
- Working knowledge of CCSS (Child Care Subsidy System) Guidelines.
- Excellent computer skills with knowledge in the Microsoft Suite.
- Highly organised with proven experience juggling a wide range of demands and priorities to produce work of high quality and consistently meet deadlines.
- Exceptional interpersonal skills and customer service skills - both written and verbal with the ability to handle difficult conversations.
- Current Working with Children's Check.
- Current Anaphylaxis, Asthma, CPR and First Aid Certificates or willingness to obtain one.
- Current Child Protection Training or willingness to obtain one.
- Happy to participate in a full police check (paid for by us).
Benefits: - Competitive above Award wages.
- Generous staff discount.
- Access to internal training guides and videos.
- Health and Wellness program.
- Uniforms provided.
- 24/7 access to a large online library of learning and development.
- Fully supported by our centralised Customer Care team via phone and email.
If you are excited by the opportunity to join Green Leaves Wendouree, then please apply now !
#J-18808-Ljbffr