Job Description
Fixed term Contract for 12 months, Part-time 30 hours per week
Join the Active Living team
Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.
The role of the Team Leader Hume Indoor Cricket Centre is to coordinate the operations of a state-of-the-art indoor cricket facility within Hume and to actively promote facilities and services to enhance participation opportunities for Hume residents in accordance with the goals of Active Hume.
What you’ll be doing:
- Assist the Coordinator Indoor Sports and Programs in the recruitment, selection, and induction of staff as required.
- Supervise permanent and casual staff employed to work at identified facilities including the preparation of staff rosters within developed budgets and reconciliation of timesheets.
- Prepare monthly facility debtors for processing by the Finance Department and assist in the monitoring and recovery of outstanding debts.
- Ensure cash handling processes are implemented and followed by all HICC staff.
- Actively seek and coordinate new tenants, services, and opportunities to ensure that a diverse range of well-patronized activities are offered to patrons at facilities.
- Regularly liaise and engage with facility tenants to gauge customer satisfaction and resolve tenant issues.
- Develop, maintain, and monitor administrative systems, procedures, and forms to ensure the efficient and secure operation of sport and community facilities including customer bookings.
- Ensure that all facility booking enquiries are responded to in a timely manner and coordinate customer facility tours as required.
- Supervise cleaning staff and contractors to ensure facilities are maintained and presented in accordance with the documented high standards of cleanliness and hygiene required of a Council-operated facility.
- Ensure facilities remain ‘fit for purpose’ by conducting regular facility inspections to identify, prioritize, and report facility maintenance works for rectification and monitor the timely completion of requested works.
- Liaise and gain cooperation with Council's Communications & Events Department to identify and coordinate marketing activities designed to effectively promote facilities and services and increase customer usage and awareness.
- Assist other Team Leaders and the Coordinator of Indoor Sports and Programs in the implementation of capital works and renewal projects at identified facilities.
The skills and experience you’ll bring to the role:
- Ability to gain cooperation and effectively communicate both verbally and in writing to a broad range of people from diverse backgrounds and cultures.
- The development of, and participation in, professional networks relating to recreational issues is essential.
- An understanding of the function of the position within its organisational context, including relevant policies, regulations, and precedents.
- Proficiency in the application of recreation ‘principles’ gained through appropriate training in recreation and continued updating of theoretical principles, and the ability to apply those principles to local recreation issues.
- An understanding and application of facility management and current recreational trends.
- As directed by the Coordinator Indoor Sports and Programs, the incumbent will be required to draft reports and/or to prepare external correspondence.
Why Hume City Council?
A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:
We’re better, every day : We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.
We’re in it together : At Hume, everyone matters. We welcome and include all. Respect and safety are expected.
We show up : We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.
All for Hume : We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.
We offer a competitive salary package, professional development opportunities, and a supportive work environment.
A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.
All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.
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