This is a remote position.
Virtual Rockstar is seeking a detail-oriented and proactive Insurance Verification and Prior Authorization Specialist to join our client’s dynamic physical therapy team in New Hampshire. This remote position plays a crucial role in ensuring patients receive the care they need without insurance-related obstacles.
Our client’s practice strives to be your family's physical therapist. Their mission is to provide cutting-edge, evidence-based services that help their patients feel their best. They specialize in joint manipulations, dry needling, diagnostic ultrasound, and cold laser treatments, all delivered through personalized 1:1 care with 40-minute individualized treatment sessions. They value work-life balance, ongoing education, and a supportive environment for both their patients and their team.
If you are passionate about helping patients navigate their insurance needs and want to be part of a dedicated team, we’d love to hear from you!
Responsibilities:
Verify patient insurance coverage and benefits
Obtain pre-authorizations for various procedures
Update patient files with accurate insurance information
Clearly explain insurance benefits to patients
Liaise with insurance providers to clarify coverage details
Track the status of pending insurance claims
Assist patients with insurance-related queries and concerns
Requirements
Previous experience in insurance verification or prior authorization, preferably in a healthcare setting
Strong understanding of insurance processes and terminology
Excellent communication skills, both written and verbal
Ability to work independently and manage time effectively
Familiarity with Nextiva phones, Prompt EMR, Virtual Sally (or similar virtual kiosks), and Google Chat is a plus
Strong attention to detail and problem-solving skills
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.