The Offer
- A role that offers a breadth of learning opportunities
- Flexible working options
- Opportunity to make a positive impact
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile
- You have at least 1 year experience within a Customer Service role, ideally within the Media & Entertainment and Social Platforms industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a self-starter and demonstrate a high level of resilience
- You are a strong networker & relationship builder
The Employer
Our client makes kinetic furniture that’s designed to shift, grow, and create more space to accommodate all the things you do at your desk. With height-adjustable desks, bike chairs, monitor stands, and more, work has a much more flexible definition.