The role plays a leading part in delivering sales growth to meet the annual financial targets of the Sales & Marketing directorate of Workplace Training & St John Ambulance Supplies.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The key objective is to build long term sustainable relationships in both virtual and face to face with major customers and to develop existing customers to drive growth and achieve sales revenue targets in both First Aid and Health & Safety markets for both training products/supplies. In addition, the post holder will identify and win new customers through targeting high profile corporate prospects for training and supplies from both commercial and public sectors throughout the territory. To plan & successfully roll out new products/systems prioritising customers as required as these come to market.
About You
To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C or 4) including Maths & English, Experience of building rapport & developing sustainable relationships in a B2B environment with major corporate customers, Demonstrate experience to win, retain and grow new customers in a face to face environment and excellent interpersonal skills with ability to communicate effectively at all levels.
About the Role
- Proactively maintain and build positive relationships resulting in St John Ambulance being the preferred supplier of first aid and health & safety products and services, including preparing and conducting business reviews, making presentations, undertaking relationship reviews, responding to customer issues and proactively developing relationships.
- To grow the business with Major Accounts responding to pre-qualification questionnaires, submitting bids/proposals, preparing tenders, proposals for additional services, up-selling and cross-selling, leading tender vets/bid teams, and identifying all opportunities to improve and widen services to the customers in line with business strategy.
- Contribute to the overall achievement for both workplace training revenue and/or St John Ambulance supplies. Win and build new major accounts in line with the prospect strategy plus retain and grow the existing customer base by identifying upsell opportunities. Achieve or exceed targeted revenue for training & or supplies and ensure the customer experience is in line with agreed targets, in terms of quality and frequency of contact.
- Establish and implement contact plans for all major accounts, including elements such as virtual/face to face visits, phone calls, structured and less formal visits, customer satisfaction reviews, etc.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
Find out more about us, including our new Ask Me campaign, at .
If you are a current St John Ambulance employee, please apply here: Click here .
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below.
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and gender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
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