Permanent
Every Cloud IT are working with a rapidly growing organisation based in Essex who are looking to add to their IT Team.
The business has grown from £20m to £120m within 6 years and are growing their IT team organically. Their first IT Engineer is now the IT Manager.
We are now looking for promising IT Support/Helpdesk talent interested in progressing their skills in Infrastructure, Microsoft, Security, and other areas. Specification below:
- Apply technology to address business needs and constraints
- Assisting staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
- Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
- Participate in enterprise-wide IT projects and initiatives
- Diagnose system hardware, software, and operator problems
- Provide advanced troubleshooting on complicated IT issues
- Provide support for software applications
- Provide desk side training upon request for enterprise applications
- Request hardware and software through the requisition system as directed by their supervisor
- Provide hardware support, printer and printing support
- Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
- Assist the IT Support team with software inventory where required
- Provide local office coordination and communication of technical support topics/issues of interest
- Work with the IT Team in performing IT infrastructure processes and procedures assigned to the team
Nice to haves:
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- 1+ years of experience in technical support of PC, networks and servers
- Excellent working knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server
- Working knowledge of Microsoft Office applications
- Excellent client service, interpersonal and communication skills
Self-starter able to handle multiple tasks and deadlines with minimal supervision.
Initially the role is paying between £23-25k per year with excellent scope for training and development. Are you interested in finding out more? Apply ASAP or call me directly on 020 3372 5400 for more information.
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