About Jaja
Jaja is a consumer finance business, launching its first product, a digital credit card, in 2018. With backing from several major Private Equity funds, Jaja has an ambitious growth strategy that includes providing consumer finance in partnership with leading consumer brands. Jaja is on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time, and frustration.
Our Mission: To be the UK’s Digital Lender of Choice
Our Company Values: Collaboration, Excellence, Innovation, Empathy, Passion
Why join us? This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
We have a collaborative team structure fueled by an exciting mix of people welcoming both experienced individuals from the industry and tech-savvy dreamers.
Description of the Business Unit
Jaja is a growing FinTech requiring an experienced hands-on Credit Card Fraud & Financial Crime Investigator to join their team of Fraud and Financial Crime Specialists.
Purpose of the Role
The Fraud & Financial Crime Investigator is responsible for monitoring and overseeing fraud prevention tasks designed to ensure Jaja is compliant and that our customers and the business are protected from risks and loss. The successful candidate will work independently but with oversight from the Fraud Team Lead.
What’s the opportunity?
You will work in a dynamic fast-paced environment for a business that is shaking up the Consumer Finance industry. Working with passionate colleagues, you will have a varied and interesting portfolio of activity.
Key Accountabilities:
- Investigating complex credit card fraud & financial crime application and transactional cases from start to finish and championing fraud prevention.
- Maintaining up-to-date knowledge on current compliance and regulations.
- Reviewing cases where money laundering is suspected and creation of internal SARs in close collaboration with our MLRO.
- Completing reviews of PEPs and Sanctions screenings.
- Collaborating with Fraud & Financial Crime Strategy Leads through the observation of latest trends.
Essential skills and Experience
- 2+ years in-depth Credit card Fraud experience.
- Previous experience investigating complex credit card fraud & financial crime cases.
- Experience in using application and transactional fraud risk monitoring and investigations systems (e.g. Falcon, 3D Secure, Cifas, TSYS TS2, Iovation, ThreatMetrix, Emailage, ID&V, or similar).
- Customer-focused mindset.
Desirable skills and experience
- Experience with SQL, graph databases and/or link analysis.
- Experience in collating evidence admissible in court.
What's in it for you?
- The chance to make a real impact in a growing start-up on a mission to change the face of the consumer finance industry forever.
- Competitive salary.
- Remote Hybrid working model.
- Bonus scheme.
- Annual Salary Review.
- 4x life insurance cover.
- Optional private health care.
- Employee assistance program.
- Annual staff get together.
- 25 day holiday allowance plus UK bank holiday.
- Pension Contributions.
Fair Processing Notification
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by clicking here .
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