GBS Head of Process Architecture (Finance)
At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more.
Reporting to the GBS Head of Business Process Excellence, the GBS Head of Process Architecture & Design is a leadership role, accountable for the effective design, development and introduction of new GBS services.
In particular, and in the short and mid-term this is largely focused on pro-active development of new Order-to-Cash functionality, including CRM integration, online payment facilities, etc. The role will have elements of input and advice from the candidates own experience and knowledge but the successful candidate will also be responsible for hiring resource and talent to create capacity and specialism as needed.
Skills & Abilities
- Service and solutions-focussed leader with experience in a complex organisation and with developing processes, services and support models.
- Proven ability to work to stringent deadlines.
- Ability to lead, oversee, motivate and manage people in a complex finance/business environment.
- Highly organised, diligent with attention to detail and the ability to maintain these skills whilst working under pressure.
- Experience in change management, service and process design and service introduction.
- Excellent relationship management skills.
- Strong communication and negotiation skills.
- Flexible and adaptable.
Knowledge & Qualifications
- Qualified accountant preferred.
- Good knowledge of order-to-cash processes and solutions, tax requirements, financial control principles and accounting practices.
- Experience of managing a team.
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer.
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