Senior Business Systems Analyst
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Role Purpose
The Business Systems Analyst III is responsible for collaborating with the Digital Product Managers (DPM), business system owners, and users to capture the right business requests and accurately translate them to aid design, coding and testing of complex software and/or data warehouse applications within the organisation.
Key Responsibilities
- Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
- Work with software engineers to ensure that the engineering realisation is in accordance with the business specification.
- Work with the testers to ensure that all software components are tested adequately and participate in Quality Assurance testing as the IT workload requires.
- Provide guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
- Manage requirements risks by proactively tracking and communicating issues and devising methods to mitigate them.
- Liaise with other project and program areas to coordinate interdependencies and resolve issues.
- Analyse, map and communicate current and future state business processes.
- Support business units in the resolution of complex user questions and issues.
- Engage effectively with third-party software providers.
- Maintain a working knowledge of new technology and business analysis standards & practices.
- Collaborate with IT management to define and develop any documentation, business analysis artefact standards, guidelines, processes, and templates.
Role Requirements
Skills / Competencies
- Excellent working knowledge of London Market.
- Good/Excellent working knowledge of Delegated Authority.
- Good knowledge of the Insurance business domain, SME and/or London Market, assigned software business systems and/or data warehouse applications. VIPR & Iris knowledge being a distinct advantage.
- In-depth knowledge of business analysis processes and techniques.
- Good knowledge and understanding of computer software development, computer terminology, and software applications.
- Good knowledge and experience of Agile software development processes (SDLC).
- Excellent analytical, problem solving and organisational skills.
- Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners, software engineers and testers.
- Strong customer service skills to provide end user/business owner systems support on high level issues.
- Experience working with 3rd party vendors desirable.
- Experience working with SQL desirable.
- Good experience of usability and user experience best practices.
- Excellent stakeholder management skills.
- Proven ability to convey technical concepts in a clear, understandable way demonstrating excellent communication and presentation skills.
- Ability to establish credibility, influence and effective working relationships with colleagues, stakeholders and third-party suppliers.
- Comfortable interacting and partnering at all levels across the organisation including offshore teams.
- Ability to make decisions in a fast-paced, deadline-driven and rapidly changing environment.
Qualifications & Experience
- Required knowledge & skills would typically be acquired through a bachelor’s degree and a minimum of 8 years of related experience in software development lifecycles and business analysis.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.
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