Document Production Specialist
Permanent
8:30am - 4:30pm
Hybrid working - 2 days per week in the London office, 3 days per week from home
Salary: Up to £48,000
A large prestigious law firm is currently recruiting for an experienced Legal Document Production Specialist to join their in-house legal document production department on a full-time permanent basis. This role will be working 8:30am - 4:30pm, paying up to £48,000 per annum, with hybrid working (3 days at home, 2 days in the London office).
This position will serve as the initial point of direct contact for short and quick document-related tasks for Corporate clients within the London office, ensuring smooth intake of work. Role goals include identifying work suitable for the Quick Turn function, personally completing Quick Turn Work (1 hour max estimate), efficiently scheduling work, and excellent technical skills to respond to queries and troubleshoot tasks.
Core Responsibilities:
- Provide intake and assistance with job requests.
- Answer general questions to the department and assist Requestors.
- Perform job quality control checks and coordinate proofreading by operators when necessary.
- Collaborate with Document Specialists to troubleshoot job-related issues.
- Consistently deliver high-quality services on time, focusing on responsiveness, client satisfaction, effective communication, and client service orientation.
- Liaise closely with Document Production and departmental contacts to filter requests appropriately.
- Utilise client tools and templates in document preparation as required.
- Provide technical document troubleshooting support as required.
- Perform quality control measures on work produced.
- Manage and prioritise assigned projects to ensure deadlines and expectations are met.
- Maintain an in-depth working knowledge of the client's working environment and business needs.
- Ensure effective project communication.
- Participate in company-offered training and development programs to upgrade work skills and stay abreast of relevant technology changes.
This is a new permanent role offering impressive perks, benefits, and an annual bonus package along with a generous starting salary of up to £48,000 per annum. To apply for this role, you must be able to travel into the London office for 2 days per week and work from home the other 3 days.
You will need a solid legal document production career history with additional workflow experience. If you fit the criteria, please submit your CV to Gemma Grima-Brown today to apply.
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