Brand Consultant
Department: Retail
Employment Type: Full Time
Location: London
Description
REFY Beauty is a leading beauty brand established in 2020. Our passion and goal is to redefine beauty, encouraging you to be your most confident self. We have an exciting opportunity for a Brand Consultant to join the REFY team within the beauty department of Selfridges, London.
As a Brand Consultant at REFY Beauty, you will play a crucial role in delivering exceptional customer experiences and driving sales. You will be a brand ambassador, embodying the values and ethos of REFY Beauty and sharing this with our customers.
This role is full time, 40 hours per week, fully flexible over 5 days based on our counter within Selfridges, London.
KEY RESPONSIBILITIES
- Responsible for delivering the REFY business objectives and achieving personal and team sales targets and KPIs.
- Ensuring you and the counter reflect the REFY brand standards and image at all times.
- Responsible for providing the REFY customer service experience, including product demonstration and application, to the highest standard at all times.
- Responsible for recruiting new customers and building customer loyalty with existing clientele.
- Responsible for ensuring replenishment and stock levels are maintained.
- Additional duties and responsibilities according to the needs of the business and as requested by the Sales Manager or other REFY Management.
SKILLS, KNOWLEDGE AND EXPERIENCE
- Excellent interpersonal skills and effective communication skills.
- Experience and knowledge of the beauty industry and the luxury retail environment.
- Proven experience in achieving sales and KPIs as an individual.
- Confidence with applying makeup, shade matching and demonstrating for customers.
- Excellent customer service skills and selling skills.
- Experience of relationship building and clientelling.
- Must be able to work flexible hours and weekends.
OUR BENEFITS PACKAGE
- 31 days holiday
- Discretionary Bonus
- Enhanced Maternity and Paternity Leave
- Product Allowance
- Vitality Health Insurance
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