Employer: Synnovis
Employer type: Private Sector
Site: Guy's Hospital
Town: London
Salary: £30,279 to £33,115 per annum depending on experience
Closing: 30/09/2024 23:59
Senior Specimen Receptionist and Administrator
Synnovis Pay Band 4
The place to work in pathology
We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose.
Working in partnership with our service partners, Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology.
Job overview
We are offering a fantastic opportunity for a dynamic and motivated Senior Specimen Receptionist and Administrator to join our dedicated Specimen Reception and Office management team at the London South Genomic Laboratory Hub (LSGLH) based at Guy’s Hospital.
The South London Genomics Consortium has been established to lead the transformation of genomic laboratory services in the region in line with the NHS England’s genomic and personalised medicine strategies, building on the legacy of the 100,000 Genomes Project.
This role will be an exciting opportunity for the right person to be part of a larger organisation sharing vital knowledge, innovation and expertise and striving for excellence in pathology.
Main duties of the job
- To support the Office and Specimen Reception in the daily activities that are distributed on a rota.
- Working as part of Genetics Specimen Reception; receiving and processing samples according to referral information.
- To perform accurate data entry of sensitive patient information onto the laboratory computer system including for NGIS, requiring frequent, long periods of concentration.
- To support the Export co-ordinators/all office/spec rec managers in the preparation and writing of exports and submission of data on a spreadsheet.
- To work with the Training and Development office coordinator to manage training of all SR/Office tasks to ensure staff are receiving sufficient training in line with the departments training framework.
- To provide reassessing of all office/specimen reception administrative staff on office and specimen reception duties when required to ensure competency is achieved.
- To create training log templates and ensure that all competency training logs are updated in line with ISO15189.
- To work with the Office Training and Development team to ensure that the competency matrix and mandatory training spreadsheets are kept up to date.
- To assist with the recruitment, selection and induction of newly appointed staff.
- To ensure that health and safety standards are maintained at all times.
- To ensure all work carried out meets the legislative guidelines.
- To ensure that all errors are appropriately logged on Q-pulse and to assist with investigations and actions as required.
- Liaise with all services external to Genetics such as portering, couriers and build on professional relationships.
- To provide and promote a high level of customer service to patients, visitors and Trust colleagues via face to face contact, telephone and email.
Person specification
Experience
- Experience of working in a patient focused environment.
- Previous experience in handling patient samples in a clinical laboratory setting.
- Experience of Training staff.
Skills & Knowledge
- High levels of organisational skills.
- Ability to prioritise.
- Good communication and interpersonal skills.
- Good command of spoken and written English and good numeracy skills.
- High level of attention to detail.
- Good leadership skills.
- Advanced use of Microsoft Excel.
Qualifications
- Good all round education to A-level standard.
- Higher level certificate of Education in Biology or Life Sciences at diploma or Degree level.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.
For our Permanent workforce we offer a competitive benefits package.
All employees are entitled to:
- Contributory pension scheme
- Generous annual leave entitlement
Safeguarding children and vulnerable adults . All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email
Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion.
Thank you for your interest in Synnovis.
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